Traditional Window Cleaning

We clean windows the old fashioned way using Ladders and a Squeegee.

Our staff are highly trained so that we can clean your windows to the highest standards in a safe and secure way. Click here for more information on how we keep our employees, customers and property safe.

How the Service Works:

Step 1:
You receive a text message the day before.
Step 2:
We come and clean your windows.
Step 3:
We process a direct debit payment which will charge your account 3 working days later. You receive and email confirmation

All work is 100% guaranteed! Any problems, just give us a call and we will reclean, no questions asked.

What makes us stand out from other companies?

The answer to this is very simple!

We believe that the vast majority of people prefer to have their windows cleaned the traditional way, where they can see the finished results straight away.

Traditional Window Cleaning is a dying trade, and you will have to look far and wide to find an established company of our size offering our levels of organisation,customer service, insurance and guarantee, yet still clean windows traditionally.

Waterfed pole cleaning has its place, and we do use this method occasionally but only to clean windows that cannot be accessed to be cleaned by hand. For example windows above conservatories or third storey windows.

But at Rainford Window Cleaning, if the window can by cleaned by hand safely, it is cleaned by hand, using Ladders and a Squeegee.

How do we keep our team and customers safe?

The Heath and Safety of our team and our customers is our top priority!

Fully Trained Staff

All of our staff complete a wide range of training courses at induction and yearly after that. All aspects of Health and Safety are covered. Most importantly for our business this includes courses on the use of ladders and step ladders, and working at height. Training doesn't end there! Staff are not permitted to use ladders until they have received full on the job, real world training and they can demonstrate competency.

Health and Safety Consultation

We invest in the services of Citation, one of the country's leading firms, for all of our Health and Safety (and HR) consultation needs. As well as providing the online training for the team, they help guide us to make sure that all of our practices are safe and legal. They also help us to make sure that our documentation such as risk assessments and method statements are up to date. Their system makes sure that all of our staff have read and signed our health and safety documents and policies. Their service includes 24/7 access to Health and Safety consultants, and we receive an annual Health and Safety site visit from one of their consultants to double check we are doing everything correctly and to give us an action plan for the coming year.

Regular Inspection of Ladders and Step Ladders

- All of our ladders are checked for defects weekly and logged. Staff members are trained to look out for defects. Ladders with defects are taken out of service immediately and replaced.

- We use non slip rubber feet on all of our ladders. These feet are changed as soon as they are becoming worn.

- We only use ladders that are specifically made for trade use (E131 standard)

Ladder Mitts

These are foam pads that are placed at the top of our ladders. These create extra friction at the top of the ladder, significantly reducing the chance of the ladder slipping.

Ladder mitts have the added benefit of caring for your property, eliminating the risk of scratching window sills, or damaging render or upvc cladding.

Correct Footwear and Weather appropriate uniform.

All of our staff wear non slip footwear, and uniform to suit all weathers, all provided by the company.

Adverse Weather Conditions

We do not work in weather conditions which would make ladder use unsafe, particularly in windy conditions.

Waterfed Pole

We are traditional window cleaners, but we do have waterfed pure water pole systems in our vans. We use this to clean windows that simply cannot be reached safely with ladders. Examples of this are:

- Windows above conservatories

- Windows above extensions with steep pitched roofs or delicate roof tiles

- Third storey windows.

Frequently Asked Questions

Do I need to be in when you clean the windows?
No you do not. We send out a text message the night before so you can leave gates etc unlocked for us.

Do you clean Window Sills and frames?
Yes. You first clean will include a thorough clean of your frames and sills and then these are wiped on subsequent cleans to maintain cleanliness.

Are you insured?
Yes we have full employers and public liability insurance.

Is cleaning windows with ladders safe?
Yes it is. Please see above how we ensure the safety of our team and customers.

How would I pay?
We take payment by direct debit which is very easy to set up and is only charged after we have cleaned the windows. Click here for all of the information regarding the direct debit.

What if I'm not happy with the cleaning?
All of our work is guaranteed so if there is a problem, no matter how small just get in touch and we will rectify the issue. Every week we get in touch with 100 of our customers and ask them to simply score our service out of 5. Overwhelmingly the score given is 5. With this system we give our customers a platform to give us their feedback regularly, and any drops in standards will be picked up immediately.

Will ladders damage my property?
No we use foam ladder mitts at the top of our ladders which ensures delicate surfaces such as window sills, render and upvc cladding aren't damaged or scratched. Our ladders also have rubber feet which means the won't scratch decking or porcelain patios.

Do you cover my area?
Click here for a list of the areas we cover.

Do you clean inside windows?
Yes we do. We usually charge the same price as the outside as long as all window sills have been cleared of ornaments, vases etc.

I live in a 3 storey house can't you clean the windows on the top floor?
Yes we can. We use purified water and waterfed pole cleaning methods for these types of windows.

What chemicals do you use to clean windows?
We use a simple window cleaning detergent. The brands we use commonly are Ungers Liquid and Facelift RazrGlide. These are very safe to use and are environmentally friendly. They are basically a bit like fairy liquid so they soap up the windows nicely, however they are designed specifically for window cleaning with a streak free finish and an extra shine.

I have a conservatory, can you clean the windows above it?
Yes we can. We use purified water and waterfed pole cleaning methods for these types of windows.

Do you work in the rain?
We do not clean windows in heavy rain. We do work in lighter rain, but we try where necessary to focus on our other services such as gutter cleaning. Sometimes we have to clean windows in the rain, if it isn't too heavy, to keep on track with the schedule and provide a regular reliable service but avoid it where possible.

Traditional Window Cleaning

We clean windows the old fashioned way using Ladders and a Squeegee.

Our staff are highly trained so that we can clean your windows to the highest standards in a safe and secure way. Click here for more information on how we keep our employees, customers and property safe.

What makes us stand out from other companies?

How do we keep our team and customers safe?

Frequently Asked Questions

Traditional Window Cleaning

Commercial Window Cleaning

Gutter Cleaning

Conservatory Cleaning

UPVC Cleaning

Render Cleaning

Christmas Lights Instillation

Company number 13213076.

Traditional Window Cleaning

We clean windows the old fashioned way using Ladders and a Squeegee. Our staff are highly trained so that we can clean your windows to the highest standards in a safe and secure way. Click here for more information on how we keep our employees, customers and property safe.

What makes us stand out from other companies?

How do we keep our team and customers safe?

Frequently Asked Questions

Company number 13213076.

We clean windows the old fashioned way using Ladders and a Squeegee.

Our staff are highly trained so that we can clean your windows to the highest standards in a safe and secure way. Click here for more information on how we keep our employees, customers and property safe.